Take the Student Experience21 survey below:
Survey Code: bfk334759
Survey Code: bfk338201
Take Chapter 9 Pre-Assessment.
Read Chapter 9.1.
Watch Intro to Marketing.
Play Kahoot!
Learning Targets:
I can define marketing.
I can discuss target markets and market segments.
- Marketing is a set of processes for creating, communicating, and delivering value to customers and for improving customer relationships. It includes everything that organizations do to satisfy customers’ needs.
- The philosophy of satisfying customers’ needs while meeting organizational profit goals is called the marketing concept and guides all of an organization’s marketing activities.
- To apply this approach, marketers need a marketing strategy—a plan for doing two things: selecting a target market and then implementing strategies for creating, pricing, promoting, and distributing products that satisfy customers’ needs.
- A target market is a specific group of consumers who are particularly interested in a product, would have access to it, and are able to buy it.
- To identify this group, marketers first identify the overall market for the product (from the consumer market, the industrial market, or both).
- Then, they divide the market into market segments—groups of customers with common characteristics that influence their buying decisions.
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The market can be divided according to any of the following variables:
- Demographics (age, gender, income, and so on)
- Geographics (region, climate, population density)
- Behavior (receptiveness to technology, usage)
- Psychographics or lifestyle variables (interests, activities, attitudes, and values)s